Privacy Policy
Last Updated & Effective As Of: July 3, 2026
At CrediCourses, we understand that you are trusting us with sensitive personal and legal information. We are committed to protecting your privacy and ensuring that your data is handled securely, transparently, and in accordance with applicable laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our online courses.
Information We Collect
To provide you with our services and generate legally compliant Certificates of Completion, we must collect certain information from you.
Personal Information You Provide to Us:
- Account Details: Your full legal name, email address, phone number, and physical address.
- Court Information: Case numbers, citation numbers, court states/counties, or the name of your judge/probation officer (only if you choose to include this on your certificate for compliance).
- Payment Information: Billing address and payment details (such as credit card numbers). Note: We use secure, third-party payment processors (e.g., Stripe, PayPal). CrediCourses does not store your full credit card number on our servers.
Information We Collect Automatically:
- Usage & Progress Data: As required by courts to verify online learning, we automatically track your progress through the course, including time spent on pages, quiz scores, and login/logout timestamps.
- Device & Connection Data: We collect your IP address, browser type, operating system, and device information to ensure platform security and prevent fraudulent activity.
How We Use Your Information
We use the information we collect for the following business and educational purposes:
- To create and manage your student account.
- To generate your official, court-ready Certificate of Completion with accurate identifying details.
- To process your one-time enrollment payments securely.
- To provide customer support and respond to your inquiries.
- To prevent fraud, academic dishonesty, and malicious chargebacks (by utilizing your IP history and digital progress logs as proof of service).
- To send you transactional emails, such as purchase receipts, password resets, and certificate delivery notifications.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your information in the following limited circumstances:
- Service Providers: We share necessary data with trusted third-party vendors who assist us in operating our platform, processing payments, and delivering emails. These providers are bound by strict confidentiality agreements.
- Courts and Legal Authorities: If a judge, probation officer, or court clerk contacts us to verify the authenticity of your certificate, we will confirm your enrollment status, completion date, and course progress.
- Fraud Investigations & Payment Disputes: As outlined in our Refund Policy, if a fraudulent chargeback is filed after a course is completed, we will share your digital progress logs, IP address, and certificate with our payment processor to resolve the dispute.
- Legal Compliance: We may disclose your information if required to do so by law, subpoena, or other legal processes, or to protect the rights, property, and safety of CrediCourses, our users, or others.
Data Security
We implement industry-standard security measures to protect your personal information. Our website uses Secure Socket Layer (SSL) encryption to ensure that all data transmitted between your browser and our servers remains private and secure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
CrediCourses uses cookies and similar tracking technologies to enhance your browsing experience, remember your login session so you can resume your coursework smoothly, and analyze website traffic. You can choose to disable cookies through your browser settings, but please note that doing so may affect your ability to log in and track your course progress correctly.
Your Data Rights & Choices
- Access and Correction: You can review and update your personal account information at any time by logging into your student dashboard.
- Account Deletion: You may request the deletion of your account by contacting our support team. Please note that if you have already completed a course, we may be legally required to retain certain records (such as your completion logs and certificate data) for a specified period to comply with court verification requests.
- Opt-Out: You may opt out of receiving any non-essential promotional emails from us by clicking the "unsubscribe" link at the bottom of those emails. Transactional emails (receipts, certificates) cannot be opted out of.
Children’s Privacy
Our courses are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be indicated by the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: support@credicourses.com